Careers

Reliable Garage Door is a fun, fast moving, growing company! We are looking for honest people with solid work ethic to join our dynamic team! If you are looking for a company that VALUES its employees and is INVESTED in YOU, look no further than Reliable Garage Door.

Production Professions

INSIDE SALES – Minneapolis, MN

We have several openings for Inside Sales Reps who will be a vital part of our success as they will be the customer’s first impression and representation of our company. They must ensure that all of our customer’s needs are met as well as strive for 100% customer satisfaction. Full time and part time positions available!

Details

Primary Responsibilities:
Manage inbound/outbound phone calls with confidence and enthusiasm
Educate clients on the value of our products and services
Provide product and pricing information
Work with clients to find and set convenient appointment times
Supervise and support our Remote Appointment Setters
Monitoring employee productivity and providing constructive feedback and coaching
Evaluate Appointment Setters for quality assurance
Provide fast and accurate data entry and appointment notes
Ensure the department operates smoothly and efficiently
Work across a multi-platform web-based system

Requirements:
5+ years of customer service and sales support
Ability to thrive during surges of high call volume and stay calm under pressure
Excellent interpersonal skills and teamwork mindset
Extremely comfortable with technology and ability to learn new programs quickly
Typing speed of 50+ WPM
Must pass a drug test
Schedule: Full Time and Part Time shifts available
1st Shift and 2nd Shifts available

Wage:
$18.00 – 20.00 DOE and standard shift

Location:
Minneapolis, MN

OUTSIDE SALES CONSULTANT – Minneapolis, MN

We are always searching for smart, driven Outside Sales Consultants and we have immediate openings available right now. You will play a major role in guiding the customer experience and providing detailed information on a wide variety of products we sell. The new door buying experience will start with you and you will play a huge role in the overall success of the business. If this is the type of challenge that you have been craving, apply today.

Details

We will invest in you and provide the following: Paid on the job training coupled with online resources Pre-set scheduled appointments with clients Resources provided to ensure success Company supplied vehicle & Gas Card In-Vehicle Technology: Laptop Printer iPad Internet connectivity Software designed for our organization Dedicated Support Staff Full Suite of Employment Benefits Business ethics & integrity Primary Responsibilities: Manage assigned appointments for on site estimates with our clients Present product options and expert advice regarding client projects Obtain accurate site measurements and job site pictures Acquire new clients and schedule meetings for future business Manage new and returning contractor accounts serving as the primary point of contact Maintain relentless client follow-up and engage in positive interaction throughout the entire client experience Requirements: Proven sales experience and strong interpersonal skills Ability to physically work while standing, bending, squatting, and lifting up to 20 pounds repetitively on a daily basis Must be physically able and comfortable climbing up 8’ a-frame ladders to record measurements and inspect existing equipment or job sites Able to work outside in the elements with extreme heat and extreme cold Have and maintain a valid Minnesota driver’s license for duration of employment Consistently punctual and dependable Personally responsible for managing time efficiently while on the clock Maintain company provided equipment, parts, or tools in good working order Ability to communicate appropriately with Clients, Supervisors, Peers, or Subordinates in all interactions Comfortable performing for or working directly with the public Passionate and confident in the value of our products and services Excellent verbal and written communication skills Ability to accurately read a tape measure and pay close attention to detail Self-motivated and results oriented Positive attitude with focus on providing the best client experience possible Proficient in G Suite with ability to quickly learn internal order entry system Ability to work long hours with an unpredictable workload Ability to thrive in stressful situations with a desire for success Reliability. We need to be able to count on you Schedule: Full Time 45-50 hours per week Wage: $40,000-$50,000 Salary plus Commission and Bonus Location: Minneapolis, MN

FIELD SALES TECHNICIAN – Minneapolis, MN

Our Field Technicians are responsible for the initial troubleshooting and repairing customer’s garage door and opener issues. Without their knowledge, dedication and exceptional customer service, we would not be the successful company we are today.
Details
We will invest in you and provide the following: Paid Training Position focused training Additional training within other departments Equipment provided to ensure success Company supplied vehicle Complete set of hand and power tools High quality apparel for warm and cool seasons In-Vehicle Technology: Laptop Printer iPad Internet connectivity Software designed for our organization Other Benefits: Paid Time Off & Holidays Health & Dental Insurance Job Overview: Troubleshooting with the intention of educating the customer about the issues causing their door and/or opener to not function properly Perform repairs on garage doors such as replacing openers, springs, cables, rollers, struts, track etc. Exceptional Customer Service; A great sale means nothing if the customer isn’t satisfied First-rate Craftsmanship; A great sale with great customer service means nothing with poor craftsmanship Sales; We expect a high level of energy put in to sales each day Create invoices and collect payment from customers for all services provided at the end of each appointment Responsibly operate and maintain a company supplied service van as well as its inventory Requirements: Technical aptitude and experience; an understanding of and ability to diagnose/troubleshoot/repair things of the mechanical nature Customer service experience or strong personable skills Sales experience is a plus Must work well under pressure Must possess strong problem solving skills Professionalism Physically capable, consistently bending, crouching, stretching, lifting etc. (this is a physical job) Working in the elements. There will be days with sub-zero temperatures and you will need to be prepared by dressing appropriately to prevent injury and to be able to withstand the elements for periods of time. Ability to work long hours with an unpredictable workload Valid driver’s license **Reliability (We need to be able to count on you)** Technician Details and Benefits: Technicians can expect to make $50,000.00-$80,000.00 per year DOQ after training. 45-55 working hours per week is expected Paid Time Off & Paid Holidays Medical and dental insurance with 50% company subsidized premiums Location: Minneapolis, MN and surrounding areas We have 3 locations in the Twin Cities and have more than doubled in size over the past 3 years. We have achieved significant growth and are looking for individuals that want to be a part of our future, and the realization of our combined goals.

INSTALLATION SPECIALIST – Burnsville, MN

We are looking for additional warehouse and installation professionals who will start in our warehouse, and upon successful completion of training on materials and garage doors stocked, will then learn garage door installation. This is an entry level position. No Installation experience necessary!
Details
Installer Opportunity Details: As a Garage Door Installer, you will start and end your day at our Burnsville OR Coon Rapids location and spend the rest of your day working in the field. Job Purpose: To increase customer’s home value, curb appeal and provide 100% customer satisfaction by installing garage doors and garage door accessories at the highest level of quality and efficiency. Key Responsibilities: Safe and efficient installation of garage door and other door accessories as indicated on work order Removal and disposal of existing garage doors and electric operators Ensure that all materials necessary to complete work order is loaded onto your truck in the morning Maintain organization and cleanliness of company supplied vehicle and tools Properly setting safety and operational adjustments on all garage door operators Ensuring all hardware has been properly installed Communicating job issues or concerns to supervisor Educating the customer on new and rebuilt products including features and functions Responding to customer questions in a direct and pleasant manner Collection and processing of customer payments Miscellaneous duties as assigned Qualifications: Must have and maintain a valid driver’s license and safe driving habits Must possess problem solving skills Great customer service skills required Ability to consistently lift 80lbs overhead Strong attention to detail Must work well independently and possess self motivation Ability to complete high quality work in extreme climates Must pass a drug test Location: Burnsville, MN Schedule: Monday – Friday 7:00-8:00 AM Start Time 3:00-6:00 PM End Time Rotating Saturdays (1-2/month) with a day off during the week that you work that Saturday Working Conditions: Must be able to work outdoors in all weather conditions Safely drive a large vehicle in all weather conditions Physically demanding

APPOINTMENT SETTER – Minneapolis, MN

We are looking for high energy, motivated team players, that have the long-term in mind. If you are comfortable with technology, enjoy talking to people, and want to be a part of something great, this may be the perfect fit for you!
Details
Primary Responsibilities: Answer inbound phone calls with high energy and confidance Gather customer information (name, address, phone, etc) Communicate customer requests to our Dispatch team via internal chat messenger Work with customers to find and set convenient appointment times Enter notes and appointment information quickly and accurately after each call Review phone calls for accuracy Additional Virtual Assistant responsibilities including Client email management Client assistance and appointment scheduling via instant chat messenger Outbound follow up phone calls Data entry and reporting Work across a multi-platform web-based system WORK FROM HOME Requirements: SIP Compliant Phone Home Office with Computer and Internet (dual monitors very helpful) Minimum Internet connection speeds (Up 1.5mb & Down 5mb) Quiet working environment | No background noise Ability to thrive during surges of high call volume and stay calm under pressure Excellent interpersonal skills and teamwork mindset Extremely comfortable with technology and ability to learn new programs quickly Typing speed of 50+ WPM Must live in MN and be willing to come to our office for 1 day of training Schedule: Choose your own shifts! Shifts availible 7 days a week 3-5 hour shift durations Standard operating hours for coverage need between 7am-8pm daily Wage: $15.00 per hour – WORK FROM HOME! Location: Minneapolis, MN

Production Professions

INSIDE SALES – Minneapolis, MN

We have several openings for Inside Sales Reps who will be a vital part of our success as they will be the customer’s first impression and representation of our company. They must ensure that all of our customer’s needs are met as well as strive for 100% customer satisfaction. Full time and part time positions available!

Details

Primary Responsibilities:
Manage inbound/outbound phone calls with confidence and enthusiasm
Educate clients on the value of our products and services
Provide product and pricing information
Work with clients to find and set convenient appointment times
Supervise and support our Remote Appointment Setters
Monitoring employee productivity and providing constructive feedback and coaching
Evaluate Appointment Setters for quality assurance
Provide fast and accurate data entry and appointment notes
Ensure the department operates smoothly and efficiently
Work across a multi-platform web-based system

Requirements:
5+ years of customer service and sales support
Ability to thrive during surges of high call volume and stay calm under pressure
Excellent interpersonal skills and teamwork mindset
Extremely comfortable with technology and ability to learn new programs quickly
Typing speed of 50+ WPM
Must pass a drug test
Schedule: Full Time and Part Time shifts available
1st Shift and 2nd Shifts available

Wage:
$18.00 – 20.00 DOE and standard shift

Location:
Minneapolis, MN

OUTSIDE SALES CONSULTANT – Minneapolis, MN

We are always searching for smart, driven Outside Sales Consultants and we have immediate openings available right now. You will play a major role in guiding the customer experience and providing detailed information on a wide variety of products we sell. The new door buying experience will start with you and you will play a huge role in the overall success of the business. If this is the type of challenge that you have been craving, apply today.

Details

We will invest in you and provide the following: Paid on the job training coupled with online resources Pre-set scheduled appointments with clients Resources provided to ensure success Company supplied vehicle & Gas Card In-Vehicle Technology: Laptop Printer iPad Internet connectivity Software designed for our organization Dedicated Support Staff Full Suite of Employment Benefits Business ethics & integrity Primary Responsibilities: Manage assigned appointments for on site estimates with our clients Present product options and expert advice regarding client projects Obtain accurate site measurements and job site pictures Acquire new clients and schedule meetings for future business Manage new and returning contractor accounts serving as the primary point of contact Maintain relentless client follow-up and engage in positive interaction throughout the entire client experience Requirements: Proven sales experience and strong interpersonal skills Ability to physically work while standing, bending, squatting, and lifting up to 20 pounds repetitively on a daily basis Must be physically able and comfortable climbing up 8’ a-frame ladders to record measurements and inspect existing equipment or job sites Able to work outside in the elements with extreme heat and extreme cold Have and maintain a valid Minnesota driver’s license for duration of employment Consistently punctual and dependable Personally responsible for managing time efficiently while on the clock Maintain company provided equipment, parts, or tools in good working order Ability to communicate appropriately with Clients, Supervisors, Peers, or Subordinates in all interactions Comfortable performing for or working directly with the public Passionate and confident in the value of our products and services Excellent verbal and written communication skills Ability to accurately read a tape measure and pay close attention to detail Self-motivated and results oriented Positive attitude with focus on providing the best client experience possible Proficient in G Suite with ability to quickly learn internal order entry system Ability to work long hours with an unpredictable workload Ability to thrive in stressful situations with a desire for success Reliability. We need to be able to count on you Schedule: Full Time 45-50 hours per week Wage: $40,000-$50,000 Salary plus Commission and Bonus Location: Minneapolis, MN

FIELD SALES TECHNICIAN – Minneapolis, MN

Our Field Technicians are responsible for the initial troubleshooting and repairing customer’s garage door and opener issues. Without their knowledge, dedication and exceptional customer service, we would not be the successful company we are today.
Details
We will invest in you and provide the following: Paid Training Position focused training Additional training within other departments Equipment provided to ensure success Company supplied vehicle Complete set of hand and power tools High quality apparel for warm and cool seasons In-Vehicle Technology: Laptop Printer iPad Internet connectivity Software designed for our organization Other Benefits: Paid Time Off & Holidays Health & Dental Insurance Job Overview: Troubleshooting with the intention of educating the customer about the issues causing their door and/or opener to not function properly Perform repairs on garage doors such as replacing openers, springs, cables, rollers, struts, track etc. Exceptional Customer Service; A great sale means nothing if the customer isn’t satisfied First-rate Craftsmanship; A great sale with great customer service means nothing with poor craftsmanship Sales; We expect a high level of energy put in to sales each day Create invoices and collect payment from customers for all services provided at the end of each appointment Responsibly operate and maintain a company supplied service van as well as its inventory Requirements: Technical aptitude and experience; an understanding of and ability to diagnose/troubleshoot/repair things of the mechanical nature Customer service experience or strong personable skills Sales experience is a plus Must work well under pressure Must possess strong problem solving skills Professionalism Physically capable, consistently bending, crouching, stretching, lifting etc. (this is a physical job) Working in the elements. There will be days with sub-zero temperatures and you will need to be prepared by dressing appropriately to prevent injury and to be able to withstand the elements for periods of time. Ability to work long hours with an unpredictable workload Valid driver’s license **Reliability (We need to be able to count on you)** Technician Details and Benefits: Technicians can expect to make $50,000.00-$80,000.00 per year DOQ after training. 45-55 working hours per week is expected Paid Time Off & Paid Holidays Medical and dental insurance with 50% company subsidized premiums Location: Minneapolis, MN and surrounding areas We have 3 locations in the Twin Cities and have more than doubled in size over the past 3 years. We have achieved significant growth and are looking for individuals that want to be a part of our future, and the realization of our combined goals.

INSTALLATION SPECIALIST – Burnsville, MN

We are looking for additional warehouse and installation professionals who will start in our warehouse, and upon successful completion of training on materials and garage doors stocked, will then learn garage door installation. This is an entry level position. No Installation experience necessary!
Details
Installer Opportunity Details: As a Garage Door Installer, you will start and end your day at our Burnsville OR Coon Rapids location and spend the rest of your day working in the field. Job Purpose: To increase customer’s home value, curb appeal and provide 100% customer satisfaction by installing garage doors and garage door accessories at the highest level of quality and efficiency. Key Responsibilities: Safe and efficient installation of garage door and other door accessories as indicated on work order Removal and disposal of existing garage doors and electric operators Ensure that all materials necessary to complete work order is loaded onto your truck in the morning Maintain organization and cleanliness of company supplied vehicle and tools Properly setting safety and operational adjustments on all garage door operators Ensuring all hardware has been properly installed Communicating job issues or concerns to supervisor Educating the customer on new and rebuilt products including features and functions Responding to customer questions in a direct and pleasant manner Collection and processing of customer payments Miscellaneous duties as assigned Qualifications: Must have and maintain a valid driver’s license and safe driving habits Must possess problem solving skills Great customer service skills required Ability to consistently lift 80lbs overhead Strong attention to detail Must work well independently and possess self motivation Ability to complete high quality work in extreme climates Must pass a drug test Location: Burnsville, MN Schedule: Monday – Friday 7:00-8:00 AM Start Time 3:00-6:00 PM End Time Rotating Saturdays (1-2/month) with a day off during the week that you work that Saturday Working Conditions: Must be able to work outdoors in all weather conditions Safely drive a large vehicle in all weather conditions Physically demanding

Warehouse and Skilled Labor Professions

WAREHOUSE ASSOCIATE – Burnsville, MN

This is a great entry level position for someone who enjoys working on their feet and would like an opportunity to start, learn and grow with a company. This position will also have the opportunity to train with our installation team and work in the field installing garage doors approximately one day per week.
Details
Warehouse Opportunity Details: Job Purpose: Effectively and efficiently maintain warehouse inventory and organization. Also responsible for daily pick-lists and loading for daily installation jobs. Key Responsibilities: Unload delivery trucks and stock warehouse with products Load Service & Installation trucks with necessary parts and product for daily jobs Maintain accurate inventory records Deliver materials to job sites Drive a forklift for the purpose of loading and unloading heavy pallets Maintain an organized warehouse Ensuring highest level of safety measures are observed at all times Quality Assurance Requirements: 1+ Year of experience in a physical job while performing manual labor Valid driver’s license Ability to work on your feet for long periods of time Lifting, bending, crouching etc – physically demanding Able to lift a forklift Attention to detail – ensuring accurate items are loaded on to installation and service vehicles Must have a positive attitude HS Diploma required Must be reliable Computer skills are preferred, but, not required Schedule: Monday – Friday 10am – 6:00pm Location: Burnsville, MN

Business Support & Operations Professions

BILLING SPECIALIST – Plymouth, MN

Reliable Garage Door is looking for an AR/AP specialist who will enjoy a 30 hour work week, and a variety of responsibilites maintaining our AR and AP accounts.
Details
Primary Objective: Maintain accurate records, accounts receivables, and payables along with providing a high level of customer service and assistance to all customers, vendors, and employees. Job Overview: Respond to billing inquiries and manage customer payments First level collections – Follow up on open accounts Quality Assurance – Maintain accurate AR/AP records Accounts Payable – Ensure timely payments to all vendors Daily check deposit and payment reconciliation Assist with incoming calls and appointment scheduling Spreadsheet management and reporting development Misc duties as assigned Requirements: 1+ years of billing experience; AR/AP, Collections 1+ years of experience in a Home Service Industry preferred Proficient in Excel and spreadsheet management 50+ WPM and 10 key preferred High ethical standards and attention to detail Self-motivated and able to work independently Must contribute to a positive work environment HS Diploma or equivalent required Pass a drug test and criminal background Schedule: Monday – Friday, and every other Saturday 8:00 AM – 2:00 PM Location: Plymouth, MN

MARKETING AND SALES SUPPORT COORDINATOR – Coon Rapids, MN

The Maketing & Sales Support Coordinator will be responsible for supporting our sales and marketing departments by being a esource to assist in a variety of tasks. This person will also maintain and develop our social media initiatives by writing and posting professional and relevant information on social media sites.
Details
Marketing & Sales Support Coordinator Job Description The Marketing & Sales Support Coordinator will be responsible for supporting our sales and marketing departments by being a resource to assist in a variety of tasks and would also maintain and develop our social media initiatives by writing and posting professional and relevant information on social media sites. Duties and Responsibilities: Manage social media sites; write, secure business-related articles of relevance and post on social media Serve as a resource for the sales team and provide pricing, item descriptions, prepare presentations, coordinate sales & marketing materials Provide resources for the marketing team and coordinate the production of printed materials. Graphic design experience with the ability to create visually appealing materials Assist in the development of sales, marketing and promotional materials, including copy-writing for print and digital collateral (emails, social media posts, etc.), in consultation with supervisor Other marketing or administrative duties as requested. Required Experience & Skills: 2+ years’ marketing and graphic design experience Experience managing social media: Facebook, Linkedin, Twitter, etc. Familiar with B2B and B2C marketing theory, best practices, and trends Familiar with marketing concepts and practices Excellent verbal, written communication, and interpersonal skills Ability to multi-task and prioritize various duties Attention to detail and ability to work in a fast-paced environment Proficiency in Google Suite products, Microsoft Office products, including Microsoft Word and Excel Strong proofreading skills Strong organizational skills are a must Preferred Experience & Skills Experience with CRM and marketing automation tools Required Education: Bachelor’s degree or equivalent work experience Location: Coon Rapids, MN Schedule: Monday – Friday 10am – 6:00pm Location: Burnsville, MN

INSTALLATION COORDINATOR – Coon Rapids, MN

Reliable Garage Door is looking for a results driven individual who excels at multi-tasking, execution of projects and coordinating schedules. This person must work work well in a team environment. Experience in a construction or labor industry is a plus.
Details
Job Purpose: Play an integral role in the company’s success through supporting Departmental Managers, company reporting, and customer relations. Key responsibilities: Reporting of employee hours, sales numbers, and tracking employee performance based on various components Gather information for meetings, and create departmental meeting presentations Collect information from department heads regarding company updates, news etc to assemble and distribute the company newsletter Schedule meetings and maintain departmental calendars Maintain schedules and time off requests for field workers Proofreading and editing documents from Managers Verify and correct field employee time records on a bi-weekly basis to ensure accuracy for payroll Misc duties as assigned Requirements: 1+ years of experience handling inbound calls 2+ years working in an office environment Proficient in MS Office and/or Google docs/sheets/slides/forms Must be analytical and possess strategic problem solving abilities Must be extremely organized Must be highly responsible Must be detail oriented Able to type 50+ WPM Ability to multi-task while still ensuring accuracy High School Diploma or equivalent Experience working in a construction or home service industry a plus Must pass a drug test Schedule: 8:00 AM – 4:30 PM Location: Coon Rapids, MN